Are the products on your site vegan?
All our makeup products are completely vegan, and are made of natural ingredients that are cruelty and paraben-free. The Eyeshadow Pad’s makeup blends sustainability and skin-friendly formulas with high color payoff in every swipe.
How can I cancel or change my order?
While we hope you select your products carefully while making your purchase, we are available in case you wish to edit your order before it ships out. Once shipped out, we are not able to offer exchanges or returns on our makeup products, owing to the nature of our business.
My order came and it was damaged. What should I do?
All our products are thoroughly checked for defects or inconsistencies before being shipped. Additionally, we take great care to package each order to avoid any possible damage during transportation. In case you still encounter a broken item in your order, we recommend checking with your carrier first.
I'm missing an item from my order. What should I do?
In case you’re missing an item from your order, please contact our customer support team and share the details of your purchase with us. In general, we recommend recording an uninterrupted video of you unboxing your parcel once you receive your order. This will help us validate your request in case of any possible issues.
I received the wrong product. What should I do?
We’re passionate about making vegan cosmetics accessible to makeup enthusiasts everywhere. Although we double check every order before shipping it out, our team is only human. If we’ve made a mistake with your order, please flag this to our customer support team with the details of your original purchase. Thank you for your patience!
Do you ship internationally?
We can ship our long-lasting eyeshadow and makeup virtually anywhere across the globe. Although certain restrictions apply on select products and destinations, we do our best to deliver wherever you are. If you have any questions about a specific product or delivery location, feel free to drop us a line and we’ll get back in touch with you.