Returns Policy
This page sets out our policies regarding return of, and refunds for products you have purchased from us. We intend to ship quality products to our customers upfront. All products are checked for manufacturer’s defects and packaged to prevent damage before we mail them to you. We hope you will enjoy your shopping experience with us and make careful selections to ensure you are satisfied with every purchase. Due to the nature of our business selling makeup, we may not be able to accept returns or exchanges. If your items are lost or damaged, we may ask you to follow up with your carrier first.
Drop Us a Line
if you have questions about an item, please get in touch with Us with your order number and details about the product you would like to discuss. We will respond quickly as possible.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on your chosen shipping provider, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you have questions about an item, please Contact Us with your order number and details about the product you would like to discuss. We will respond quickly as possible.